By Laurie Heavey, VP Strategic Marketing We all know that patients carry more of the payment burden for their medical care. And with so much negative publicity about sending patients to bad debt collections, health systems need to manage a delicate balance between collecting what they’re rightfully owed and giving patients reasonable payment options. The … Continue reading “A Call to Action 20 Years After “To Err Is Human” – Getting to Zero Patient Bad Debt”
(L-R) HFMA’s Todd Nelson, Patrice Taleff, UPMC Pinnacle, Karen Hoffman, CentraCare Health, Stacey Russell, MaineGeneral Health and Pete Thompson, ClearBalance ClearBalance Honors CentraCare Health and MaineGeneral Health for Improved Revenue Cycle and Patient Satisfaction Metrics SAN DIEGO, June 24, 2019 – CentraCare Health in Minnesota and MaineGeneral Health in Maine have been named 2019 Patient Financing … Continue reading “Patient Financing Newcomers See Significant Impact in Less Than a Year”
SAN DIEGO – June 10, 2019 –Until recently, medical groups and primary care physicians were largely immune to consumer forces of convenience and affordability that have affected hospitals and health systems. That’s because physicians historically enjoyed “repeat business” through generations of people who found familiarity and comfort with their longtime family physician. However, that’s all … Continue reading “Physician Practices Offer ClearBalance Financing Program to Boost Patient Experience and Loyalty”
Pre-service to Next Service Patient Financial Journey — Ensuring a Payment Path Ultimately Leads Back to You
By Laurie Heavey, VP Strategic Marketing Spurred by the need to treat the patient as a payer, along with continued calls for price transparency, more health systems are having the financial conversation earlier in the patient care process. Today, the patient financial journey begins with pre-service scheduling. During pre-service conversations, patients typically want an estimate … Continue reading “Pre-service to Next Service Patient Financial Journey — Ensuring a Payment Path Ultimately Leads Back to You”
In today’s society, health systems must serve twin goals for the community: fulfilling fundamental care needs while also driving visionary requirements for the community at large. In fact, health system leaders often participate and even spearhead strategic partnerships with local commercial and civic organizations to create the conditions for citizens to be as healthy as … Continue reading “Being a Community Leader Helps Healthcare”
Greater Need for Long-Term Patient Financing Results in Multiple Health Systems Selecting ClearBalance
ClearBalance records another strong year of growth for its patient financing solution in 2018 SAN DIEGO, Jan. 9, 2019 – Confirming that consumers increasingly want and need long-term patient financing to cover their out-of-pocket medical expenses, several new health systems began offering the ClearBalance® zero-interest patient financing program in 2018. Adding to their ranks were … Continue reading “Greater Need for Long-Term Patient Financing Results in Multiple Health Systems Selecting ClearBalance”
Posted by Healthcare Financial Management Association Chicago, IL, Sept. 17, 2018 (GLOBE NEWSWIRE) — The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review, ClearBalance® has once again achieved the “Peer Reviewed by HFMA®” designation for its ROI Value Model™. The ClearBalance ROI Value Model identifies a healthcare provider’s cost to collect patient … Continue reading “ClearBalance ROI Value Model Receives HFMA Peer Review Designation for Fourth Consecutive Year”
NAHAM members: be sure to attend this webinar to hear secrets to success with patient pay. Featuring Deborah Vancleave, Vice President of Revenue Cycle at Mosaic Life Care.
Hackensack Meridian Health, Novant Health, VCU Health, Mosaic Life Care Named Top Winners for Patient Financing Performance
ClearBalance Honors Health Systems that Balance Patient Pay Affordability and Revenue Cycle Improvement SAN DIEGO, June 25, 2018 — Hackensack Meridian Health in New Jersey, Novant Health in North Carolina, VCU Health in Virginia and Mosaic Life Care in Missouri are top winners in the 2018 ClearBalance® Patient Financing Performance awards. The annual awards program … Continue reading “Hackensack Meridian Health, Novant Health, VCU Health, Mosaic Life Care Named Top Winners for Patient Financing Performance”
Be sure to stop by the ClearBalance booth to hear the latest results of the 3rd annual Healthcare Consumerism study. Visit with us at the HFMA Region 2 Fall Conference in Verona, NY.