ClearBalance® offers consumer-friendly patient financing and patient pay management to reduce bad debt and increase patient loyalty.
- Zero- and Low-Interest Patient Financing – ClearBalance provides a revolving line of credit patients use to pay their portion of care.
- ClearPath™ Technology Platform – With our years of healthcare revenue cycle IT experience, ClearBalance uses a state-of-the-art account servicing platform that protects your existing RCM investment by integrating with patient accounting, estimation, eligibility and payment platform tools. We deliver automation, speed and accuracy.
- Service and Program Optimization Methodology – The foundation of our implementation service path is our HFMA Peer Reviewed® ROI Value Model™, which sets nationally recognized benchmarks for long-term financing.
- Patient Engagement – Our patient self-service tools and in-house customer service center, known as the Patient Experience Center, provide the right balance of high-tech, high-touch patient engagement. Our people and technology are an extension of your brand. We strive to give patients the best opportunity to repay their balance in full and create an experience that increases their loyalty to your organization.
Benefits for Your Health System
- Enhance brand equity and patient loyalty
- Improve profitability and cash flow
- Increase patient pay reimbursement
- Redirect staff when you offload patient pay management to experts
Benefits to Your Patients
- Reduce the stress of healthcare bills
- Simplify and automate the process for patient financing
- Provide convenience for payment and bill consolidation
ClearBalance Performance Guarantee
The ClearBalance performance guarantee gives you certainty. We’re certain that our patient financing solutions can increase your revenue and patient satisfaction. It’s simple. If we don’t exceed your expectations we will rebate our servicing fee.